FAQ

What are the ticket prices?

Tickets are available at two levels: VIP tickets are priced at $999 + HST, while General Admission tickets are $350 + HST. As a special benefit, Professionelle members enjoy a discount of $100 off VIP tickets and $50 off General Admission.
Is there a refund policy for tickets?

Please note that all tickets are final sale and cannot be refunded or transferred.
What should I do if the tickets are sold out?

We understand how disappointing it can be to miss out, as our Summit tickets tend to sell out quickly each year! For members: You will still have access to our exclusive Pre-Summit Week programming, and you will receive an invite via email. For non-members: We encourage you to join Professionelle House to gain early access and exclusive discounts for future events. Members always receive priority registration and discounted summit tickets.
Are meals provided during the event?

Absolutely! We will provide complimentary coffee, tea, and non-alcoholic beverages throughout the day. Additionally, we offer a variety of lunch options, including vegetarian, vegan, and gluten-free choices, along with breakfast.
What is the dress code for the summit?

We recommend an elevated summer chic look. This is a wonderful opportunity to express your creativity while maintaining a professional and polished appearance.
What should I do if I have accessibility requirements?

If you have any specific needs or require assistance, please don’t hesitate to reach out to us at info@professionellehouse.com. We’re here to support you and will be happy to help!
Is it safe to purchase tickets from third-party sellers or resellers?

We advise against purchasing tickets from third-party sellers or resellers, as we cannot guarantee their validity. To ensure your ticket is legitimate, please purchase directly from our official ticket page.
What happens if a speaker cancels?

Please be aware that speakers may change or cancel without prior notice. Unfortunately, we cannot offer refunds for these changes.
Can I secure a booth at the summit?

Yes, we have booth opportunities available on a first-come, first-served basis! This is a fantastic way to showcase your business to hundreds of attendees. You can submit your application here.
How can I apply for a media pass?

If you are interested in obtaining a media pass, please reach out to us at treasa@professionellehouse.com for more information.
Are ticket upgrades allowed?

No, we are not allowing any ticket upgrades.
I noticed that you are having a sale, but I already purchased my ticket. Can I get a refund for the difference?

Unfortunately, we do not offer price adjustments. If you purchased your tickets before our sale, discounts can’t be offered at a later date.
Will attendees be photographed and/or videoed at the event?

Yes, attendees will be photographed and/or videoed throughout the event. When purchasing a ticket, the individual agrees and provides their consent of being captured on photo and/or video for We Rise Experience™ purposes.
Are attendees allowed to record and/or take pictures throughout the event?

Although we encourage attendees to capture the We Rise Experience™, we remind you not to be obstructive or in the way of the We Rise Experience™ media teams. Mobile photography/video of yourself is permitted. However, photography with a camera or professional equipment is not permitted. All activities, speakers and/or performances are not permitted to be filmed, recorded and/or live streamed on any device.
What is the closest airport to the venue?

Toronto Pearson International (airport code is YYZ) is about 15 minutes away from the WRE 2024 venue.
Where should I book my hotel?

We Rise Experience™ is taking place in the City of Vaughan. Please feel free to research hotels in the Vaughan & Pearson International Airport area. Some suggested hotels in the area would be: Novotel Toronto Vaughan Hilton Garden Inn Toronto/ Vaughan Avid Hotel Toronto - Vaughan Springhill Suites by Marriott Toronto Vaughan Please note: Downtown Toronto is about 40 minutes away. If you choose to stay in that area please be aware of the travel time.